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3.29 Where can I get support from HP on the Web?

HP's support offerings on the Web are fairly extensive.  Anyone can
access the Patch Database, Support Information Digests, and certain
portions of the Technical Knowledge Database.

With a valid software agreement, you can also log non-urgent calls, and
search more of the Technical Knowledge Database.  You will also be able
to access the Software Update Manager.  With PSS or PAS level support,
you are also able to access the Custom Patch Manager.

HP DOES require registration to access the Electronic Support Center.
When you click on any of the links, it will ask you to either Enter as a
Registered User, or Register Now.

If you do not have a software agreement, or you don't have the
information for it, after you have registered and the ESC has given you
your userid, go back until you get the "Enter as a Registered User"
choice again.  (The only link on the page that gives you your userid
tries to link you to a software agreement)

The Electonic Support Center is at:
   http://us-support.external.hp.com


Thanx to Skunk Schouten <skunky@skunky.org> 

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